Shipping Policy

  1. Shipping

  2. Jett Black ships out daily around Australia, including remote areas. We aim to dispatch your order within 24hrs of purchase. Shipping to New Zealand has a flat rate of $25 AUD on checkout. For orders to North America and Canada, please email out team for shipping rates to your zip code before checking out. Unfortunately we are unable to ship out further overseas at the moment - but please stay tuned we are working on it!

  3. Shipping Times

    Please allow 2 – 6 business days for the delivery of your order. We use our best efforts ship out within 24 hrs of your order. Please note that some products due to popular demand are offered for pre-sale with ETA dates accessible on the product listing.

  4. Expected Delivery Dates

    The estimated delivery date is based on the shipping mode and location of the delivery. Estimated shipping times are based on business days, they do not include weekends or public holidays. Rural areas may add an additional day to delivery time frames. Order delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorisation. We cannot be held liable for any delay in delivery timeframes that the freight company provides us.

  5. Insurance

    Insurance is available as part of our delivery service. This will enable your order to be protected by loss or damage for your piece of mind. Insurance requires an additional fee that can be added to your order and processed during the checkout phase.

  6. Proof Of Delivery

    Items delivery via courier service will require a signature as “proof of delivery”. It is important that someone is at the delivery address to sign for the delivery or it may be returned to your local depot or RTS. It is necessary that you ensure your order is delivered in good condition before you sign for the delivery and any damage will become your responsibility after the delivery is signed for.

  7. Custom Orders

    Allow up 4 - 6 weeks for delivery of custom orders. Items are shipped direct from the manufacturer. (selected items only)